Welcome to our new website! We have updated our Terms & Conditions and Privacy Policy as part of this upgrade. Please ensure you have reviewed them.

Your account has been automatically transferred, so you can sign in with the same details as before. If you need help finding your sign-in details, please get in touch with us.

Can I cancel my order?

Yes, you can cancel your order so long as your delivery has not already been made. We ask that you give 24 hours notice before expected delivery. If you need to cancel your order on the day of delivery, we will do our best to get a message to the supplier as soon as possible, however we cannot guarantee it will be cancelled in time. If you do need to cancel, please give us as much notice as possible.

YOBCo and our suppliers reserve the right to cancel any order at any time without prior notice. In this case a full refund will be provided; unless there are issues relating to outstanding debts on the account.

Once an order has been delivered to a member it is not possible for the order to be cancelled or for the oil to be returned and no refund is available.