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privacy policy

At YOBCo, we are committed to maintaining the trust and confidence of our members. This extends to all parts of the buying group, including your personal data and privacy, and we take this very seriously.

To put it simply:

  • We only share the information you give us when required to do so to provide services you have requested from us.
  • E.g. to an oil supplier, so they can deliver your oil.
  • We do not sell it, trade it or otherwise pass it on without your authorization.

Additional details on when and why we collect your personal information, how we use it, and the limited conditions under which we may disclose it to others are further outlined below.

By using this site you signify your acceptance of the terms as outlined below.

Collection of information

We only collect personally identifiable information (e.g. your name, address, e-mail address) when voluntarily submitted by you. If you contact us directly by e-mail, phone, or by making use of the "Contact" form on our website, we may retain a copy of that communication, although we are not obliged to do so. The information you supply will only ever be used to provide you with services you have requested or in direct correspondence with Yobco, unless you give us permission to use it in another manner, for example to add you to our mailing list. Under no circumstances will your information be used for any other purposes without your consent.

Cookies

When you log into the Yobco website, we use cookies (small text files stored in your computer's browser and linked to the websites that created them) to keep you logged in for the remainder of your session. No personal information is stored in cookies and they are not used for any other purpose.

Sharing of Information

We may share your information with certain other companies or organisations as part of our normal business activities in order to provide you with services you have requested: for example, providing an oil supplier with details of your oil order, delivery address and payment details so that they may deliver your oil order.

Outside of this we do not share your personal information with anyone else and we do not disclose or sell your personal information for marketing purposes.

In certain circumstances it may be necessary for us to share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:

  • permitted or required by law; or
  • trying to protect against or prevent actual or potential fraud or unauthorised transactions; or
  • investigating fraud which has already taken place.

The information provided to these companies will not be used for marketing purposes. If we are required by law to share your information, we cannot guarantee to notify you that this has happened.

Access to this information

You are entitled to view, amend, or delete the personal information that we hold. This is available when logging into your account on the YOBCo website. You can also email your request to rachel@yobco.co.uk

Subsequent policy changes

  • This policy is subject to change at any time, however members will be suitably notified of any changes.

Acceptance of policy

  • Use of this website and/or receipt of any services or products from, or organised by, YOBCo will be treated as an acceptance of these terms.
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