We do our best to save our members money on their oil and provide them with an excellent service. On the whole we feel we do a pretty good job; however sometimes problems do occur. We're only human! In these cases we like to think that things can be resolved with a liberal application of common sense and calm discussion, but unfortunately experience has taught us that it's better to have some things written down in black & white. Consequently, this page outlines our terms & conditions.
Note: In the following terms & conditions the term 'oil' is used to refer to kerosene, gas oil, DERV or any other fuel provided by YOBCo.